Shipping and Delivery Policy
- For deliveries to Portugal, the maximum period is 14 working days.
- For deliveries to Europe, the maximum period is 30 working days.
- We deliver in Portugal and throughout Europe.
- We offer free shipping for orders within Portugal over €20.
- We offer free shipping for orders in Europe over €100.
- For orders with a value below these limits, delivery fees are as follows:
- Delivery within Portugal: €4.
- Delivery in Europe: €25.
- We provide tracking of orders using codes provided by the carrier.
Return and Refund Policy:
- If the customer does not receive the order within the specified period, he has the right to request a return.
- To prove damage caused during transport, we recommend that the customer make a recording of the box being opened at the time of delivery by the postman.
- In case of damage or loss during delivery, the customer must make a complaint on the "Contact" page of our website.
Revisions and Updates:
- This shipping policy is subject to revision and updates. Any changes will be communicated to customers via our website or other appropriate communication channels.
Thank you for choosing our services and we are committed to providing a reliable and efficient delivery service. If you have any questions or require further information, please do not hesitate to contact us using the contact options provided.